Luis Miguel Martin Ortiz - Carey Value Added
“Hamilton assumed responsibility for the management of the former NH Harrington Hall during the run-down period with the instruction to “minimize losses” during the run-down period. With less than three days’ notice Hamilton assumed management of the hotel and appointed a new general manager, installed a new accounting system, entered into new banking arrangements, arranged for a new website and distribution arrangements. All of this was achieved while simultaneously maintaining the hotel open for business, serving existing contracted business and maintaining the quality of service and product and managing the staff redundancy program. The Hamilton team achieved incredible results under the circumstances and far from minimizing losses, revenues and profits actually improved from those achieved by the previous operator during the same period in the previous year!”